Terms of Service

1. Introductory Provisions

This agreement takes effect the moment you successfully register on our platform. Using the service means you fully accept every clause of these terms. If you disagree with any provision, please do not use our services. Our platform was created to provide quality entertainment services in the field of gambling and sports betting.

The core principles behind our platform include ensuring fair and transparent play for all participants, protecting users' personal data, complying with gambling legislation, supporting the principles of responsible gaming and processing financial transactions promptly. We aim to create a safe and comfortable environment for all our customers.

2. Requirements for Participants

To use our services you must meet certain criteria. First, you must be at least 18 years old, or of the age of majority under the legislation of your country of residence. Second, online gambling must be legal in your jurisdiction. You are personally responsible for checking the legality of taking part in gambling in your region.

In addition, you must have the legal capacity to enter into binding contracts. You must not be subject to any prohibition on gambling imposed by a court decision or other legal act. You must also hold valid identity documents, which may be requested to verify your account.

2.1. Registration Procedure

When creating an account you must provide only accurate information about yourself. Use only your own documents and payment details. Each person may create no more than one account on our platform. You are obliged to keep your username and password confidential and must not pass them to third parties.

Prohibited actions during registration include:

• Providing false or misleading personal information
• Using another person's documents, payment details or personal data
• Creating multiple accounts in order to obtain additional bonuses
• Registering on behalf of another person without their knowledge and consent
• Using forged or invalid documents for verification

If these rules are found to have been broken, the company reserves the right to block the account immediately and confiscate all funds on the balance.

3. Financial Operations and Transactions

3.1. Depositing Funds

Deposits on our platform are made through a variety of payment systems, including bank cards, e-wallets, bank transfers and cryptocurrency. The minimum deposit is set separately for each payment method and is displayed at the moment of the transaction. All payment instruments must be registered in your name only.

Funds are credited to your gaming account within a few minutes to 24 hours depending on the chosen payment method. Payment systems may charge their own fees according to their tariffs. The account currency is chosen at registration and cannot be changed afterwards, so choose carefully when creating your account.

3.2. Withdrawing Funds

The payout procedure involves several stages designed to keep your money safe. First you submit a withdrawal request through your personal account, specifying the amount and your chosen payout method. Our security team may then require you to complete identity verification if it has not already been done.

Processing times for withdrawal requests vary by method:

• E-wallets are processed within 24-48 hours
• Bank cards — from 3 to 5 working days
• Bank transfers may take from 5 to 7 working days
• Cryptocurrency payouts are made within 24 hours

Please note that a first withdrawal may take longer because of the verification procedure. Subsequent payouts are processed considerably faster.

3.3. Account Verification

To ensure security and comply with legal requirements, we may request verification of your account. The procedure involves submitting copies of your identity documents, proof of address and proof of payment instruments. Typical documents include a passport or another official photo ID, a utility bill no older than 3 months, and a photo or screenshot of the payment instrument used.

A selfie holding the document may also be required to confirm that you are the account holder. In individual cases the security team may request further documents for a more detailed check. All submitted documents are handled confidentially and used solely to verify your identity.

4. Bonus System

4.1. Bonus Types

Our platform operates an extensive reward system for players. New users receive a welcome bonus on first registration, which may include bonus funds on a deposit and free spins on popular slots. Regular customers have access to recurring deposit bonuses, cashback on losses, tournament prizes and personal offers for VIP players.

We also run seasonal promotions tied to holidays and sporting events. The loyalty programme lets you accumulate points for active play and exchange them for bonuses, free spins or other privileges. The terms of each promotion are described in detail on the promo offers page.

4.2. Conditions for Receiving and Using Bonuses

Individual wagering conditions apply to each bonus and must be met before bonus funds can be withdrawn. Wagering requirements state how many times the bonus amount must be turned over in games. For example, if the bonus is 100 hryvnia with 30x wagering, you need to place bets totalling 3,000 hryvnia before withdrawing.

The main rules for using bonuses:

• Bonus funds cannot be withdrawn until the wagering requirements are met
• The maximum bet with bonus funds is usually capped at 5% of the bonus amount
• Not all games contribute equally towards bonus wagering
• Bonuses have a limited validity period, stated in the promotion terms
• Each bonus can be claimed only once per player

4.3. Cancellation of Bonuses

The company reserves the right to cancel or void bonuses where promotion terms have been broken, multiple accounts have been detected, or low-risk strategies have been used to clear wagering. Bonuses are also voided when their validity period ends or at your own request. Where fraud is suspected, all bonus funds and any winnings from them are confiscated.

5. Casino Game Rules

5.1. General Conditions

All casino games on our platform are supplied by licensed software providers with international recognition and certification. Game outcomes are determined by a random number generator, which guarantees the fairness and unpredictability of every round. The rules of each game, including paytables and special features, are available in the information section within the game interface itself.

Each game states its RTP — the return to player percentage, which shows the theoretical payout of the game over the long run. Round results are final and cannot be altered once the game has ended, except in cases of technical failure, which are reviewed individually.

5.2. Prohibited Actions

To maintain fair play, it is strictly forbidden to use any software tools, bots, scripts or automated systems to take part in games. Exploiting software errors to gain an unfair advantage will result in confiscation of winnings and closure of the account. Colluding with other players or using our platform for money laundering is also prohibited.

Using VPN services to bypass geographic restrictions is strictly forbidden. Any attempt to manipulate gameplay or game outcomes is treated as a serious breach of the rules and may lead to legal consequences.

6. Sports Betting

6.1. Bet Types

Our sportsbook offers a wide range of bet types to suit different categories of player. Single bets let you wager on the outcome of an individual event. Accumulators combine several events on one slip, multiplying the odds for a potentially larger win. System bets make it possible to combine different accumulators on a single slip.

Live bets are particularly popular: they can be placed while a sporting event is under way, with dynamic odds. Long-term bets on tournament winners, podium finishers and other end-of-season outcomes are also available.

6.2. Bet Acceptance Rules

All bets are accepted at the odds in force at the moment your slip is confirmed. Odds may change in real time depending on how events develop, player demand and other factors. Maximum winnings are capped for different sports and bet types; this information is available in the sportsbook rules.

Bets placed after an event has started may be rejected or accepted at revised odds. The minimum and maximum stake is set individually for each event. The company reserves the right to limit the maximum stake for individual users based on their betting history and results.

6.3. Settlement of Results

Bet results are determined solely on the basis of official statistics from our data providers. If a sporting event is cancelled, all bets are returned at odds of 1.00. If a match is postponed by more than 24 hours, bets are usually voided, with the exception of long-term wagers.

Technical defeats and disqualifications of teams or athletes are taken into account according to the official decisions of sporting organisations. Disputed situations are reviewed by our support service within 24 hours of receiving official information. In exceptional cases the review period may be extended until a final verdict is issued by the relevant sporting bodies.

7. Responsible Gaming

We take responsible gaming seriously and give all users tools to control their gambling activity. In your account settings you can set a range of limits that will help you play responsibly and stay within the boundaries you set.

The self-control tools available include:

• Daily, weekly and monthly deposit limits
• A cap on the maximum stake
• Limits on total losses over a period
• Setting a maximum length for a gaming session
• Automatic notifications about play duration and money spent
• The option of temporary self-exclusion for 24 hours up to 6 months

If you feel that gambling is getting out of control or starting to affect your life negatively, we strongly recommend using the self-exclusion option or seeking professional help. Contact details for specialist organisations that provide free support to people with gambling addiction are available on our site in the responsible gaming section.

8. Privacy and Security

Protecting your personal information is one of our top priorities. We use modern encryption technologies to keep all transactions secure and personal data safe. All financial operations are protected by the SSL protocol, which makes interception by third parties impossible.

Your personal data is stored on secure servers with restricted access. We strictly follow the requirements of GDPR and other international regulations on personal data protection. Our security systems are audited regularly to identify and close potential vulnerabilities.

Information about you is used solely for identity verification, processing financial transactions, improving service quality and meeting regulatory requirements. We do not pass your personal data to third parties without your explicit consent, except where required by law. Detailed information on personal data processing is available in our Privacy Policy.

9. Prohibited Activities

To maintain a safe and fair gaming environment, we strictly prohibit any form of fraud, money laundering or manipulation. Creating multiple accounts by one person in order to obtain extra bonuses or bypass restrictions will result in all accounts being blocked and funds confiscated.

Submitting forged documents during verification and using another person's payment details or personal information are serious breaches of our rules and may carry legal consequences. Colluding with other players to gain an unfair advantage, verbally abusing staff or other users, and initiating chargebacks without legitimate grounds are all treated as gross violations of the terms of use.

10. Limitation of Liability

Our services are provided "as is" with no guarantees as to uninterrupted operation or freedom from errors. The company is not liable for internet connection failures, third-party software errors, delays in payment systems or force majeure circumstances beyond our control.

The company's maximum liability is limited to the amount of funds in your account at the time the claim arises. We do not compensate indirect losses, lost profit or moral damage. If errors are found on our side, we undertake to correct the situation as quickly as possible and to consider compensation on an individual basis.

11. Changes to the Terms

The company reserves the right to amend these Terms of Service at any time at its own discretion. An updated version will be published on the site with the effective date stated. We recommend reviewing these terms regularly to stay aware of any changes.

Where substantial changes affect your rights or obligations, we may notify you by email or through a message in your personal account. Continuing to use our services after the updated terms are published means you accept the changes. If you do not agree with the new terms, you have the right to stop using the platform and close your account.

12. Termination of an Account

You have the right to close your account at any time by contacting customer support by email or through live chat. If you close the account on your own initiative, all remaining funds will be returned to your payment account once all bonus wagering conditions have been met and any applicable fees deducted.

The company also reserves the right to suspend or close your account in the following cases: breach of these terms, suspicion of fraud or money laundering, at the request of regulatory authorities, prolonged account inactivity, or in other cases provided for by law. If the company closes an account on its own initiative, you will be informed of the reasons for that decision.

13. Dispute Resolution

Should any disagreement, claim or misunderstanding arise, you undertake to contact our customer support service first in an attempt to settle the matter amicably. Most disputes can be resolved successfully through direct dialogue with our specialists, who are experienced in handling a wide range of situations.

Our support service is available around the clock through several channels: email, live chat on the site and a telephone hotline. We aim to review every enquiry as quickly and fairly as possible. If a dispute cannot be settled through customer support within a reasonable time, the applicable law is that of the jurisdiction in which we hold our operating licence.

14. Contact Information

If you have any questions about these Terms of Service, how the platform works, financial operations or any other aspect of using our service, please contact our customer support team. We are available around the clock by email, live chat and telephone.

Our support team consists of qualified specialists ready to help you resolve any question or problem. We aim to provide a high standard of service and a fast response to every enquiry. Detailed contact information, including the operating hours of each channel, is published on our site in the "Contacts" or "Support" section.

By using our services you confirm that you have read, understood and accept all of the above terms in full. Thank you for choosing our platform!